How To Take Behavioral Histories and Increase Your Consulting Success

Instructors:  Suzanne Hetts, Ph.D., and Daniel Estep, Ph.D.,
Certified Applied Animal Behaviorists

  Click HERE to go to the Course Page with replays and course materials.  This link will take you to a “Not Registered” page if you have not purchased the course.

Barking.   Aggression.    Fear.     Elimination.    Urine marking.    Destructive behavior.     Escaping.     Pets not getting along.

The reasons for these behaviors can be relatively straightforward, such as a dog that was never reliably housetrained. Or they can be quite complex, such as aggressive episodes that don’t neatly fit into any of the usual categories such as fear or possessiveness.

In fact, the attempt to label or categorize behaviors prematurely narrows our focus, fools us into thinking we understand what’s motivating the behavior and causes us to draw erroneous conclusions about what’s really influencing the problem.   Identifying the multiple factors that motivate and influence behaviors is crucial for creating successful behavior modification and training plans that address the reasons for the behavior.

If you conclude a dog’s excessive barking is due to separation anxiety when in reality it’s in reaction to a noise phobia you will totally miss the boat with your recommendations.  And if you think the cat is urinating on the rug because she’s “stressed” by the presence of a new baby, when in reality the owners moved her litterbox to accommodate some new baby equipment, you’ll create irrelevant recommendations that waste owners’ time.

One of the very best ways to avoid harmful mistakes like this is by having the knowledge and skills to take a thorough and focused behavioral history. The quality of your behavioral history can make or break your success in working with the pet’s behavior.

Acquiring a good behavioral history requires capturing the pertinent information, ignoring and not getting bogged down or distracted by irrelevant material and knowing how to tell the difference.   You won’t be able to do that without excellent interviewing and interpersonal communication skills and the experience to know when a pet owner has just uttered an informational gem that could change the direction of your thinking.

In our updated How To Take Effective Behavioral Histories And Increase Your Consulting Success we’ll share the history taking techniques we’ve refined and used successfully for over 25 years of working with pet owners. We’ll give you the opportunity to listen to several of our history taking sessions with actual clients AND with a Course student. You’ll also have the chance to listen as we help students take a behavior history under our guidance.

Examples of several behavior history forms, including Dr. Hetts’ history template from her book “Pet Behavior Protocols” will be included in the Course.

Course consists of 2 sessions of lecture and recorded history taking sessions both of which will be covered in the course test.

All sessions are recorded and available ON Demand for you to watch and listen to at your convenience.

Don’t forget – behavior histories are used for more than just working with problems.  Most all facilities and organizations that work with pets need information about a pet’s behavioral background including day cares, boarding kennels, veterinary practices, rescue groups, shelters and training facilities.  And don’t forget any business that allows pets on the premises including restaurants, retail stores, assisted living and nursing facilities and more.  The behavior history skills we’ll teach in this course are easily transferable to a variety of settings.


Special Deal Registration Fee: $99    Register NOW using the Paypal Button Below.  CEUs from CCPDT and IAABC are available

Bundle this History Taking course with our Essential Client Communication Skills You Can’t Be Without course for an UNBEATABLE COMBINATION OF SKILLS!  How you communicate, how you interview clients is the basis for ALL you do.  You can’t help the pet until you get the owner on board AND get the crucial information you need.  And the QUALITY of information you get depends on how well you communicate.  That’s why the History Taking course and the Essential Communication Skills course are an unbeatable combination!
GO HERE to the Communication Course for more details and to buy BOTH courses for only $150.  With the special stay-at-home pricing  on both courses, plus the bundle discount- that’s a savings of $75!



Members of Behavior Education Network will always receive discounts and special offers on webinar coursses.  To show you we mean what we say, we’ve included this Behavior History course as a member benefit! So consider joining today! 

Have any questions about the course? Email for more details